Privacy Policy

Privacy Policy

Winchester Academic Consulting ("Winchester", "we", "our", or "us") respects your privacy. This policy explains what personal information we collect, why we collect it, who we may share it with, how long we keep it, how we protect it, and how you can exercise your rights. It applies when you use our website or our services.

1. Information We Collect

We collect information you give us when you submit an inquiry, book a consultation, apply through our forms, upload documents, or subscribe to our newsletter:

• Contact and identity details: full name, email address, phone or WhatsApp number, nationality, and the other details you enter in our forms.
• Academic and application information: your qualifications, grades, intended program or major, preferred universities and destinations, and study level.
• Documents: copies of documents needed for an application, such as identity or passport copies, certificates, transcripts and other supporting documents.
• Technical information: basic usage data and cookies when you browse our website (see section 7).

2. Why We Collect and Use Your Information

We use your information to:

• respond to your inquiries and requests;
• assess your profile and provide academic consulting, university, scholarship and visa guidance that you request;
• prepare, submit and follow up applications on your behalf;
• contact you about your request and, where you have chosen to receive them, send updates and newsletters;
• maintain and improve our website and services; and
• meet our legal and regulatory obligations.

We rely on your consent, on what is necessary to provide the services you request, on our legitimate interests in running our consultancy, and on legal obligations, as applicable under the law in force.

3. Sharing Your Information and Documents

Admissions and application services cannot be delivered without transferring applicant information and documents to the institutions that decide on them. Accordingly, with your consent or another appropriate legal basis, we may share your information and documents with:

• Universities and other educational institutions that you apply to, or ask us to contact on your behalf;
• Service providers we need in order to deliver the services you request (see section 4); and
• Public authorities, where the law requires us to.

We share only the information and documents that are necessary for the specific service you asked for, and only for that purpose. We do not sell your personal data, and we do not share it with third parties for their own marketing.

4. Service Providers

To deliver requested services we may use trusted service providers, for example for document translation, attestation or courier services, visa, travel or accommodation support, website hosting, email and communication tools, and payment processing. They may only use your information to provide their service to us or to you, and we expect them to protect it appropriately. Where you apply to a university in another country, or a provider is located abroad, your information will be transferred to that country as part of the service you requested.

5. How Long We Keep Your Information

We keep your information for as long as we need it to provide the services you requested, to keep proper records, and to meet legal, accounting and regulatory requirements. When it is no longer needed, we delete or anonymise it. You can ask us to delete your information earlier, subject to any legal obligation to keep it.

6. Data Security

We use appropriate technical and organizational measures to protect your personal data and documents against unauthorized access, loss, misuse or disclosure. Access is limited to authorized personnel and providers who need it for the purposes above. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Cookies

Our website uses cookies to make it work properly, to understand how it is used, and to remember your preferences. You can manage cookies through your browser settings. See our Cookie Policy for details.

8. Your Rights

Subject to applicable law, you have the right to: access the personal data we hold about you; ask us to correct inaccurate data; ask us to delete your data; object to or ask us to restrict certain processing; and withdraw your consent at any time (this does not affect processing that took place before you withdrew it). To exercise these rights, contact us using the details in section 10. We may need to verify your identity first.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

For any question about this policy or to exercise your rights, contact Winchester Academic Consulting:

• Email: info@win-jo.com
• Phone / WhatsApp: +962 79 500 0983
• Address: Khilda – Wasfi Al-Tal St., The Cluster Building No. 327, Amman, Jordan