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Job Description

Job Title: Academic Adviser
Department: Academic Affairs / Student Services
Reports To: Academic Manager / Head of Department
Employment Type: Full-Time

Job Purpose

The Academic Adviser provides professional academic guidance and ongoing support to students throughout their educational journey. The role helps students select suitable programmes and courses, understand academic requirements, monitor their progress, overcome academic challenges, and make informed decisions that support their educational and career goals.

Key Responsibilities

  • Provide individual academic guidance and support to students.
  • Assist students in selecting appropriate programmes, courses, and study pathways.
  • Explain programme structures, academic policies, admission criteria, and graduation requirements.
  • Monitor students’ academic performance, attendance, and overall progress.
  • Identify students who may be academically at risk and recommend suitable support plans.
  • Help students develop realistic academic goals and individual study plans.
  • Maintain regular communication with students and follow up on agreed actions.
  • Refer students to relevant departments or support services when required.
  • Maintain accurate and confidential student records.
  • Support student orientation, registration, and induction activities.
  • Coordinate with academic staff and administrative departments to resolve student matters.
  • Provide guidance regarding further education, professional development, and career pathways.
  • Prepare reports on student progress, advising activities, and common academic concerns.
  • Participate in academic meetings, training sessions, and student-support initiatives.
  • Ensure compliance with institutional policies and applicable academic regulations.

 

Requirements

Requirements and Qualifications

  • Bachelor’s degree in Education, Counselling, Psychology, Business Administration, or a related field.
  • A postgraduate qualification is desirable but not essential.
  • Previous experience in academic advising, student services, education, admissions, or counselling is preferred.
  • Strong knowledge of academic programmes, student-support procedures, and educational pathways.
  • Excellent verbal and written communication skills.
  • Strong interpersonal, listening, and problem-solving abilities.
  • Ability to communicate professionally with students from different backgrounds.
  • Strong organisational and time-management skills.
  • Ability to manage multiple student cases and meet deadlines.
  • High level of accuracy, professionalism, and confidentiality.
  • Proficiency in Microsoft Office and student-management or CRM systems.
  • Fluency in English; Arabic or another language may be an advantage, depending on the institution.
  • Ability to work independently and collaboratively as part of a team.

Key Competencies

  • Student-focused approach
  • Effective communication
  • Active listening
  • Academic planning
  • Problem-solving and decision-making
  • Organisation and attention to detail
  • Confidentiality and professional integrity
  • Teamwork and collaboration
  • Adaptability and cultural awareness

Academic Adviser

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info@win-jo.com

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